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Frequently asked questions
We operate Monday-Friday 9am to 6pm
We do not process orders on Holidays this includes but is not limited to New Years Day, MLK, Mother's Day, 4th of July, Memorial Day, Labor Day, President's Day, Thanksgiving, Christmas Eve & Christmas
You may however recieve correspondence outside or after hours of operations these instances are not counted in your 10 Day Turn Around ( see next post)
EFFECTIVE 01/01/2021
You are required to respond to all requests and correspondence in a timely manner, It is important that you check your email proactively and often. We strive to fulfill all orders in a timely manner so in event that you do need revisions but would like more time please let us know so we can accomodate your needs!!
Logos can be tricky, especially if this is your first time... No worries. We offer creative consultations in 30 minutes incriments.
To set up your one-on-one with Caymen:
1. email info@honeytrapgfx.com(mailto:info@thehoneytrapgfx.com?subject=Make me buzzworthy!)
2. Tell us about your business
3. Who's your target audience
4. Provide your preferred contact method; (phone,email, in person)
Congrats, on taking your business to the next level! We are currently are booked for full web projects but you may purchase our website graphics package!
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We offer fully functional e-commerce websites hosted by Wix.
Because each website is created different we do not offer base prices for web design. They range from $350-$2000. To get started please make sure you have professional pictures and a good idea of your prices,inventory, or services you provide. We can send you our custom application based on your type of business
We're so sorry to hear that you are not pleased with the outcome of your design. We will work dilligently with you up to three revisions to achieve your desired look for your brand. However, we are unable to issue refunds once the design process has begun. We aim for full transparency with turnaround times and design capabilites with our clients and want to create a positive experience for everyone.
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